Make any trip away from home go more smoothly with great preparation and planning, whether it’s a family holiday, school trip, staying with a parent or respite care.
- manage unusual routines with a bespoke visual timeline
- help understanding of what’s going to be happening and what to expect each day whilst away from home and normal routines
- includes symbols for transport and places to stay so you can explain where you will be staying and how you’re going to get there and back
- easily create a packing checklist to encourage independence
- 6 button holders
- 40 blank buttons
- 1 attachment loop
- Instruction sheet
- Staying away from home sticker pack
WARNING: Please note – TomTag is not a toy. Not suitable for children under 36 months due to small parts
We aim to despatch your goods within 2 working days of receiving your order, provided we have the goods in stock. You can check the status of your order at anytime by logging into to your customer account (you will need to create this first). Small items are sent by Royal Mail Recorded Delivery. Larger items are made by courier and a signature is required on delivery.
Delivery dates are approximate and no liability whatsoever is accepted in respect of late deliveries. If your order is required urgently or by a fixed date then please email firstname.lastname@example.org and we will do what we can to meet your deadline.
Returns - Weighted Blankets
You can try a weighted blanket for 60 days.....if it's not working you can send it back to us. Please email email@example.com prior to returning your blanket - we will email you back with instructions and a returns number. Without a returns number your refund will be delayed.
Please note that a standard charge of £40.00 (+VAT where appropriate) will be deducted from all refunds to cover the cost of cleaning and processing. Blankets returned unopened will be refunded in full.
Returns - Other Products
If you are not 100% satisfied with the goods you have purchased you may return within 14 days of receipt for a refund or exchange. To receive a refund or exchange, goods must be returned unused, in their original packaging and with all original documentation. Chewys and other Oral Motor items cannot be refunded where the packaging has been opened.
Refunds for goods which are returned used, in an unsaleable condition or after 14 days will be at the total discretion of Sensory Direct (UK) Ltd.
Goods purchased by trade customers and distributors may not be returned unless the goods are faulty or sent in error.
Please complete a RETURNS FORM when sending back your goods - this is sent with your order. Please email firstname.lastname@example.org if you need a replacement. WIthout a completed form your refund may be delayed.
Unless the goods are faulty or sent in error you are responsible for the cost of returning the goods to us. We recommend you use recorded delivery and obtain insurance, as proof of posting is not proof of receipt. Where goods are not faulty or sent in error only the cost of the goods excluding postage & packing will be refunded.
Please see full T&Cs here
This product is eligible for VAT relief and is available zero rated and therefore free from VAT (Value Added Tax) at the current rate of 20%.
Who can claim for VAT relief?
If you have a disability or a chronic medical condition you can claim VAT relief and you are purchasing the goods for personal or domestic use. If you are a parent or carer you can claim VAT relief on behalf of a child or person you look after.
When you checkout you will be asked whether you are eligible for VAT relief. If you qualify tick the "Yes" option and complete the declaration form. VAT will automatically be deducted from the relevant items in your basket.
If you are a parent or carer and you are purchasing on behalf of your child or someone you look after you will not need to pay VAT on this item. A statement of special educational needs or a diagnosis of a condition is not necessary.
Charities qualify for VAT exemption where these conditions are met, however schools and homes may not qualify as the goods are not for domestic use, however they may be able to reclaim the VAT from Customs & Excise. If your organisation qualifies please complete the VAT exemption declaration form and send this with your order.
If you are in any doubt as to whether you are eligible to receive zero rated goods you should contact the HM Revenue & Customs National Advice Service on 0845 010 9000 or call our Helpline on 0800 0837 212 before signing a declaration.
With the TomTag I KNOW WHAT TO EXPECT range, it’s quick and easy to make personalised visual timetables and schedules for school, home or care settings. Using plastic tags and buttons and waterproof stickers TomTag is hygienic, durable and portable but most of all it’s fun to use.
Visual prompts are all around us in our everyday lives; from road signs to calendars or notes on the fridge. They help us to understand the world and function more effectively. Visual schedules and timetables are particularly helpful to children who have difficulty processing and retaining verbal information. When we give instructions by talking, the words are gone as soon as we have spoken them. Children who have poor working memory or difficulty understanding language need extra time to think, process and interpret these instructions.
Children and adults with ASD, autism, Aspergers, dyslexia, dyspraxia, developmental delay, language impairments and other learning disabilities are often found to be visual learners. Presenting information in a visual format allows them more time to take it in and also acts as a reminder if they’ve forgotten or become distracted. Visual supports encourage communication and language development and help to develop independence, confidence and self-esteem.
Visual timetables and schedules uses pictures or symbols to show the steps involved in a task or sequence of events in a timeline. They help children to understand what they are going to be doing at a specific time or place. They give structure to a child’s day and help to reduce anxiety caused by new or unfamiliar situations or events. Learning to use a visual timetable independently reduces a child’s reliance on parents, carers or teachers to provide verbal reminders.