Replacement / Spare door frame saddles for Playaway Indoor Support Bar and attachments
Set up another set of saddles in another doorframe so you can easily move your Playaway swing (the support bar twists easily in and out)
WARNING:
Excessive or prolonged use of the swing on a regular basis can cause the O-rings and Pelican hooks to wear
O-rings have a 400 lb weight limit, but how long before one might start to separate has not been determined.
Each swing comes with instructions and a list of what to do and what not to do pertaining to the swing. Please refer to this list prior to your child's use of the swing.
Purchaser should periodically check the O-rings and Pelican hooks for signs of wear. When signs of wear are evident, the O-rings and Pelican hooks must be replaced.
Children should always be supervised when using the swing.
Delivery
We aim to despatch your goods within 2 working days of receiving your order, provided we have the goods in stock. You can check the status of your order at anytime by logging into to your customer account (you will need to create this first). Small items are sent by Royal Mail Recorded Delivery. Larger items are made by courier and a signature is required on delivery.
Delivery dates are approximate and no liability whatsoever is accepted in respect of late deliveries. If your order is required urgently or by a fixed date then please email info@sensorydirect.com and we will do what we can to meet your deadline.
Returns - Weighted Blankets
You can try a weighted blanket for 60 days.....if it's not working you can send it back to us. Please email sales@sensorydirect.com prior to returning your blanket - we will email you back with instructions and a returns number. Without a returns number your refund will be delayed.
Please note that from 1st November a standard charge of £40.00 (+VAT where appropriate) will be deducted from all refunds to cover the cost of cleaning and processing. Blankets returned unopened will be refunded in full.
Returns - Other Products
If you are not 100% satisfied with the goods you have purchased you may return within 14 days of receipt for a refund or exchange. To receive a refund or exchange, goods must be returned unused, in their original packaging and with all original documentation. Chewys and other Oral Motor items cannot be refunded where the packaging has been opened.
Refunds for goods which are returned used, in an unsaleable condition or after 14 days will be at the total discretion of Sensory Direct (UK) Ltd.
Goods purchased by trade customers and distributors may not be returned unless the goods are faulty or sent in error.
Please complete a RETURNS FORM when sending back your goods - this is sent with your order. Please email sales@sensorydirect.com if you need a replacement. WIthout a completed form your refund may be delayed.
Unless the goods are faulty or sent in error you are responsible for the cost of returning the goods to us. We recommend you use recorded delivery and obtain insurance, as proof of posting is not proof of receipt. Where goods are not faulty or sent in error only the cost of the goods excluding postage & packing will be refunded.
Please see full T&Cs here
This product is eligible for VAT relief and is available zero rated and therefore free from VAT (Value Added Tax) at the current rate of 20%.
Who can claim for VAT relief?
If you have a disability or a chronic medical condition you can claim VAT relief and you are purchasing the goods for personal or domestic use. If you are a parent or carer you can claim VAT relief on behalf of a child or person you look after.
When you checkout you will be asked whether you are eligible for VAT relief. If you qualify tick the "Yes" option and complete the declaration form. VAT will automatically be deducted from the relevant items in your basket.
If you are a parent or carer and you are purchasing on behalf of your child or someone you look after you will not need to pay VAT on this item. A statement of special educational needs or a diagnosis of a condition is not necessary.
Charities qualify for VAT exemption where these conditions are met, however schools and homes may not qualify as the goods are not for domestic use, however they may be able to reclaim the VAT from Customs & Excise. If your organisation qualifies please complete the VAT exemption declaration form and send this with your order.
If you are in any doubt as to whether you are eligible to receive zero rated goods you should contact the HM Revenue & Customs National Advice Service on 0845 010 9000 or call our Helpline on 0800 0837 212 before signing a declaration.
Replacement / Spare door frame saddles for Playaway Indoor Support Bar and attachments
Set up another set of saddles in another doorframe so you can easily move your Playaway swing (the support bar twists easily in and out)
See our safety information below:
1. Excessive or prolonged use of the swing on a regular basis can cause the O-Rings and Pelican Hooks to wear. Inspect on a regular basis.
2. Soft mounting the Rainy Day™ Indoor Support Bar offers a 75 lb. weight limit.
3. O-Rings have a 400 lb weight limit. It has not been determined how long before they may separate or detach.
4. Hard mounting of the Rainy Day™ Indoor Support Bar offers a 175 lb. weight limit.
5. Each swing has an instruction sheet enclosed. Please read and follow list instructions prior to use.
6. Children should be supervised at all times when using any of Rainy Day™ or Therapy products.
7. The Rainy Day™ Indoor Support Bar is safety tested above 1000 lbs.
