Playaway Door Frame Saddles

Replacement / Spare door frame saddles for Playaway Indoor Support Bar and attachments Set up another set of saddles in another doorframe so you can easily move your Playaway swing (the support bar twists easily in and out) See our safety information below: 1. Excessive or prolonged use of the swing on a regular basis can cause the O-Rings and Pelican Hooks to wear. Inspect on a regular basis. 2. Soft mounting the Rainy Day™ Indoor Support Bar offers a 75 lb. weight limit. 3. O-Rings have a 400 lb weight limit. It has not been determined how long before they may separate or detach. 4. Hard mounting of the Rainy Day™ Indoor Support Bar offers a 175 lb. weight limit. 5. Each swing has an instruction sheet enclosed. Please read and follow list instructions prior to use. 6. Children should be supervised at all times when using any of Rainy Day™ or Therapy products. 7. The Rainy Day™ Indoor Support Bar is safety tested above 1000 lbs.
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    Replacement / Spare door frame saddles for Playaway Indoor Support Bar and attachments

    Set up another set of saddles in another doorframe so you can easily move your Playaway swing (the support bar twists easily in and out)

    WARNING:  

    Excessive or prolonged use of the swing on a regular basis can cause the O-rings and Pelican hooks to wear

    O-rings have a 400 lb weight limit, but how long before one might start to separate has not been determined.

    Each swing comes with instructions and a list of what to do and what not to do pertaining to the swing.  Please refer to this list prior to your child's use of the swing.

    Purchaser should periodically check the O-rings and Pelican hooks for signs of wear. When signs of wear are evident, the O-rings and Pelican hooks must be replaced. 

    Children should always be supervised when using the swing.

    Delivery:

    Products that are in stock and ordered before 11am, Monday to Friday, will be despatched the same working day. Weighted Blankets, Lap Pads, Weighted Jackets and other handmade products may take 2-3 working days to be despatched, if not in stock. CURRENTLY WE ARE VERY BUSY AND PRACTISING SAFE WORKING  WHICH MAY MEAN SOME ITEMS SUCH AS WEIGHTED BLANKETS MAY TAKE SLIGHTLY LONGER.  You can check the status of your order at any time by logging into your customer account via our website. A Customer Account will need to be created before placing an order, to use the order tracking service. Please read our ‘How do I place an order’ FAQ for information on how to do this.

    • Small items are sent by Royal Mail Recorded Delivery. Larger items are sent by DPD for next day delivery.
    • Mainland UK delivery is charges are £2.95/£3.95 Royal Mail and £5.95 for courier delivery.
    • Non mainland UK and Overseas delivery charges vary depending on your location and size of order.
    • Shipping is free on online orders over £300.00 (mainland UK)
    • Please note we cannot deliver to a PO box address

    We will do our best to deliver your order on time however delivery times are approximate and we accept no liability in respect of late deliveries. If your order is required urgently or by a certain date, please email info@sensorydirect.com and we will do what we can to meet your deadline.

    On receipt of your order please open all packages and thoroughly check the goods for damage as soon as possible.  You must notify Sensory Direct of any damage within 3 days of the delivery. If we are not notified of damage within 3 days we are unable to claim from the carrier and we will be unable to refund or replace the damaged items. If the packaging appears damaged and you do not have time to check the goods you should sign the carriers paperwork and add the word "Damaged".

    Non receipt of your order must be notified to Sensory Direct within 7 days of receipt of your order acknowledgement.

     

    Returns:

    We want you to be completely happy with the goods you have purchased from Sensory Direct.

    If you are not 100% satisfied with the goods you have purchased you may return them within 30 days of receipt for a refund or exchange. To receive a refund or exchange, goods must be returned unused, in their original packaging and with all original documentation.

    Sensory Chews / Chewbuddy’s - cannot be refunded where the packaging has been opened.

    Weighted Blankets – if a Weighted Blanket has been used a fee of £40 (+ VAT where appropriate) will be deducted from your refund.   If you are unsure whether a Weighted Blanket will work for you, we recommend you first try one through our Weighted Blanket Hire Scheme.

    Our Weighted Blankets and Lap Pads carry a ‘Lifetime Guarantee’. If your Weighted Blanket or Lap Pad develops a fault, please call our friendly Customer Services Team on 01905 670 500, 09:00 – 17:00, Monday to Friday and they will happily arrange a repair or replacement.

    Refunds for goods which are returned used, in an unsaleable condition or after 30 days will be at the discretion of Sensory Direct (UK) Ltd.

    Goods purchased by trade customers and distributors may not be returned unless the goods are faulty or sent in error.

    Please ensure you complete a RETURNS FORM when sending back your goods - this is sent with your order. Please email sales@sensorydirect.com if you need a replacement.  Without a completed form your refund may be delayed.

    Unless the goods are faulty or sent in error you are responsible for the cost of returning the goods to us. We recommend you use recorded delivery and obtain insurance, as proof of posting is not proof of receipt. Where goods are not faulty or sent in error only the cost of the goods excluding postage & packing will be refunded.

    Shortages & Non receipt

    Shortages and breakages must be reported to Sensory Direct within 3 days of receiving your order.  Non receipt of an order must be reported to Sensory Direct within 7 days of notification of despatch.

    Please see full T&Cs here.