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Advent Calendar

New for 2020 the first ever Sensory Direct Advent Calendar!

Our Advent Calendar is slightly different to your typical chocolate one - we couldn't possibly fit 24 gifts into one cardboard calendar, BUT we think it's even better!

We've hand picked 24 of our favourite sensory toys and gifts for your child to open* one each day leading up to Christmas Day. We've also included a Santa Sack so all your gifts can be kept in one special place, ready to be opened.

Each item is provided unwrapped* so you can decide how you want to package them and more importantly which gift is opened each day.

The 24 sensory gifts** are:

  1. Stickman
  2. Squeezy Mesh Ball Keyring
  3. Colour Changing Egg
  4. Protective Pouch for your Chewbuddy
  5. Secret Marble Fidget
  6. Shake n Shine Light
  7. Chewbuddy Bangle
  8. Tangle Classic
  9. Playfoam Pack of 4
  10. Sensory Putty
  11. Squeeze Lightup Snowman
  12. Twist and Lock Block Fidget
  13. Sensory Massage Ball
  14. Flashing Squashy Caterpillar
  15. Squishy Mesh Ball Fidget
  16. Chewbuddy Disc
  17. Marble Maze Fidget
  18. Sensory Direct Stress Ball
  19. Fibre Optic Fountain Light
  20. Flashing Sensory Ball on a Stick
  21. Infinity Cube
  22. Disco Glide Ball
  23. Ear Defenders
  24. Weighted Cuddly Penguin

*Please note; the items are provided unwrapped **We reserve the right to alter/amend the colour/contents depending upon stock levels. If a substitute is supplied it will be similar to the original item.

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    New for 2020 the first ever Sensory Direct Advent Calendar!

    Our Advent Calendar is slightly different to your typical chocolate one - we couldn't possibly fit 24 gifts into one cardboard calendar, BUT we think it's even better!

    We've hand picked 24 of our favourite sensory toys and gifts for your child to open* one each day leading up to Christmas Day. We've also included a Santa Sack so all your gifts can be kept in one special place, ready to be opened.

    Each item is provided unwrapped so you can decide how you want to package them and more importantly which gift is opened each day.

    The 24 sensory gifts** are:

    1. Stickman
    2. Squeezy Mesh Ball Keyring
    3. Colour Changing Egg
    4. Protective Pouch for your Chewbuddy
    5. Secret Marble Fidget
    6. Shake n Shine Light
    7. Chewbuddy Bangle
    8. Tangle Classic
    9. Playfoam Pack of 4
    10. Sensory Putty
    11. Squeeze Lightup Snowman
    12. Twist and Lock Block Fidget
    13. Sensory Massage Ball
    14. Flashing Squashy Caterpillar
    15. Squishy Mesh Ball Fidget
    16. Chewbuddy Disc
    17. Marble Maze Fidget
    18. Sensory Direct Stress Ball
    19. Fibre Optic Fountain Light
    20. Flashing Sensory Ball on a Stick
    21. Infinity Cube
    22. Disco Glide Ball
    23. Ear Defenders
    24. Weighted Cuddly Penguin

    *Please note; the items are provided unwrapped **We reserve the right to alter/amend the colour/contents depending upon stock levels. If a substitute is supplied it will be similar to the original item.

    Delivery:

    Products that are in stock and ordered before 11am, Monday to Friday, will be despatched the same working day. Weighted Blankets, Lap Pads, Weighted Jackets and other handmade products may take 2-3 working days to be despatched, if not in stock. You can check the status of your order at any time by logging into your customer account via our website. A Customer Account will need to be created before placing an order, to use the order tracking service. Please read our ‘How do I place an order’ FAQ for information on how to do this.

    • Small items are sent by Royal Mail Recorded Delivery. Larger items are sent by DPD for next day delivery.
    • Mainland UK delivery is charges are £2.95/£3.95 Royal Mail and £5.95 for courier delivery.
    • Non mainland UK and Overseas delivery charges vary depending on your location and size of order.
    • Shipping is free on online orders over £300.00 (mainland UK)
    • Please note we cannot deliver to a PO box address

    We will do our best to deliver your order on time however delivery times are approximate and we accept no liability in respect of late deliveries. If your order is required urgently or by a certain date, please email info@sensorydirect.com and we will do what we can to meet your deadline.

    On receipt of your order please open all packages and thoroughly check the goods for damage as soon as possible.  You must notify Sensory Direct of any damage within 3 days of the delivery. If we are not notified of damage within 3 days we are unable to claim from the carrier and we will be unable to refund or replace the damaged items. If the packaging appears damaged and you do not have time to check the goods you should sign the carriers paperwork and add the word "Damaged".

    Non receipt of your order must be notified to Sensory Direct within 7 days of receipt of your order acknowledgement.

     

    Returns:

    We want you to be completely happy with the goods you have purchased from Sensory Direct.

    If you are not 100% satisfied with the goods you have purchased you may return them within 30 days of receipt for a refund or exchange. To receive a refund or exchange, goods must be returned unused, in their original packaging and with all original documentation.

    Sensory Chews / Chewbuddy’s - cannot be refunded where the packaging has been opened.

    Weighted Blankets – if a Weighted Blanket has been used a fee of £40 (+ VAT where appropriate) will be deducted from your refund.   If you are unsure whether a Weighted Blanket will work for you, we recommend you first try one through our Weighted Blanket Hire Scheme.

    Our Weighted Blankets and Lap Pads carry a ‘Lifetime Guarantee’. If your Weighted Blanket or Lap Pad develops a fault, please call our friendly Customer Services Team on 01905 670 500, 09:00 – 17:00, Monday to Friday and they will happily arrange a repair or replacement.

    Refunds for goods which are returned used, in an unsaleable condition or after 30 days will be at the discretion of Sensory Direct (UK) Ltd.

    Goods purchased by trade customers and distributors may not be returned unless the goods are faulty or sent in error.

    Please ensure you complete a RETURNS FORM when sending back your goods - this is sent with your order. Please email sales@sensorydirect.com if you need a replacement.  Without a completed form your refund may be delayed.

    Unless the goods are faulty or sent in error you are responsible for the cost of returning the goods to us. We recommend you use recorded delivery and obtain insurance, as proof of posting is not proof of receipt. Where goods are not faulty or sent in error only the cost of the goods excluding postage & packing will be refunded.

    Shortages & Non receipt

    Shortages and breakages must be reported to Sensory Direct within 3 days of receiving your order.  Non receipt of an order must be reported to Sensory Direct within 7 days of notification of despatch.

    Please see full T&Cs here.